There’s no worse way to cause confusion with a client than to not have the same expectations or perceptions about the service or product you are providing. Sometimes, no matter how hard you try, you and your client may not be able to get on the same page. Clarifying client miscommunication is essential to retaining and satisfying your customer, as …
National Customer Service Week- Better Your Business
Great customer service is important to a company quite simply because a company does not exist without its customers. Your customers spend money with your business in anticipation that when they have a product or service issue they can speak with someone who can resolve that issue immediately. However, customer service does not just exist when there is a problem. …
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