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Let’s face it – negative reviews happen. A customer has a bad experience with your business and posts about it on your Facebook, Yelp, or Google+ page for all the world to see. Now what? You might panic and feel tempted to defend your employees, products and services — or worse, delete your page altogether. But remember this: At the

If you didn’t already know, Google likes offering free things. Since 1998, they have been giving Santa Claus a run for his money with their offerings and services. In almost a perverse manner, Google loves to buy expensive tech, code and digital services and leave the industry scratching it’s head when it open sources the material for free the next

More Twitter changes are on the way, and your social media experts here at Ferocious Media have them outlined for you so that nothing comes as a surprise! See the latest in our infographic below: Have any questions regarding the above changes and updates? Reach out to one of Ferocious Media’s Social Media Analysts today! To learn more about our

Desktop or mobile? It’s a question that many market researchers ask when creating a digital marketing strategy. Truth be told, people access the internet fairly differently than they did just years ago. Smartphones, tablets, and other advanced digital devices have taken over the digital marketing world in a way that we can’t avoid – and neither can your business. The

The world of social media is constantly changing – and with so many platforms and algorithms out there, it’s hard to keep up. That’s why we provide our clients and followers with This Month in Social – where we highlight the biggest changes in social media and how we prepare to tackle them. Facebook Reveals ‘Deep Text’ Engine Facebook has

We see you’re on the digital space — you’ve got your website set up, Facebook page created, and now you’re anxiously waiting by your phone for the lines to fill up with potential customers. But one thing is wrong; it isn’t happening. For many businesses, there’s the realization that many must come to and understand — instantaneous ROI is rare.