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Did you know nearly half of all U.S. consumers use social media to ask questions, report satisfaction or to simply voice a complaint about a service or company? In fact, according to Nielsen reports, one third of social media users find “social care” more convenient than calling a company on the phone. As you can see, social media goes beyond

Remember when the internet wasn’t even really a thought in anyone’s mind? We can’t either, but there was a point when business owners weren’t using digital platforms to their fullest potential in order to grow. In 2006 however, things started to change – that’s when Ferocious Media was founded to help local businesses succeed online. Since the employees here at

There is nothing more valuable than time, so why are you still making your clients and customers read so much? Over the past few years we’ve seen just how important video has become, and for more reasons than one – what would you rather do? Read a page full of text or watch a one minute long video that gives

When it comes to succeeding in business, your brand is everything. And while developing a brand has a lot to do with what happens behind-the-scenes, remember that you as an individual (the business owner or an employee) also directly affect how people view your company. A key point that we’d like to mention here is the importance of being memorable

Having a website for your business is extremely important for branding, educating visitors, and gaining clientele. In all honesty, would you trust a business that didn’t have a website, or had a bad one at that? While you might not be able to build your own website, you should know the basics of some of its features. Doing so will

The world of social media is constantly changing – and with so many platforms and algorithms out there, it’s hard to keep up. That’s why we provide our clients and followers with This Month in Social – where we highlight the biggest changes in social media and how we prepare to tackle them. Small Businesses Capitalizing on Pokémon GO Pokémon